IFFCO TOKIO GENRAL INSURANCE CO.LTD , DENIED TO PROVIDE CASHLESS FACILITY

CAR POLICY NO -42492048 ISSUE DATE -24.04.09

Accident happened 14.06.09 SX4 Himmatnagar gujrat.

As my vehicle was under accidental repair against same policy at time of issue the policy to me , iffco tokio officer informed to me that you can avil cashless facility at the time of accident to any authorise work shop of maruti .

When kiran motors at Himmatnagar gujrat denied for cashless then I have againt contact to Iffco tokio then they confirmed by phone ok we shall repaoied your vehicle cashless , but at the of delivered the vehicle then they againg IFFCO TOKIO denied to provide cashless facility. At this type iffco tokio dilema ,I am very much upset because they are not stic his commitement and business ethics .It is totally the case of deifficiency in service at the time of issuing the policy everything they committeed but at the time need they denied .Hence request you Pl resove the issue

regards

ajit pratap singh

jamnagar