Fine Computers

Dear All,

I purchased a DELL STUDIO 1555 laptop from “Fine computers”, India on 26-Apr-2010 paying Rs.48, 000.

After purchase I called the Dell customer support to cross check the warranty information and thus I came to know that the laptop belongs to AMERICA and not India. Also the shipment date is 11-June-2009 from America.

But the Fine computer person said me that, the same is shipped from Bangalore, India on 25-Apr-2010 and I have a one year onsite warranty.

So, I was totally forged by the FINE Computers & a secondhand Dell laptop without warranty was sold to me, stating it as a new one with onsite warranty.

"Fine computers" states himself as Dell’s dealer & he sells many DELL laptops saying that, it is a new one with onsite warranty. So we customers are betrayed using the DELL’s brand name.

I have all the proofs regarding the same, so kindly advice me what action is to be taken on “FINE Computers” regarding the same.