Airlines

My name is Apoorv Agrawal and my passport no. is F0831230. I came to India ( mumbai airport) from Dubal via Jet Airways (Flight 9W541) on 22nd Dec 2009 and found out that my luggage had not arrived on the plane. I spoke to Navroj (Customer Care representative) at the ariport and then filed the missing luggage report (25869, Agrawal Apoorv) there and was promised that the luggage would be tracked and delivered soon. I was given the following nos and names to contact :

022-26266535/49, 9833613428
Navroj
Mitchell
Adlin
Umesh
Atul
Steffi
Rati

I got a call from someone from jet on 24th Dec 2009 Morning saying that my baggages have arrived and he is coming to deliver. Once the baggages came to my place, I opened them up for a check and found that many items have been stolen from the baggage. The lock was opened up and the electronic items were removed from their cases and the empty boxes (They were too professional in this atleast !!) were still there in the bag. Following is the list of items missing from the baggage :

Nikon L100 Digital Camera
Rechargeable batteries and micro SD card for 2 GB (They were inside the camera)

Dear Sirs,

I had booked an air ticket for my father from Ahmedabad to Hyderabad by Kingfisher Airlines . The booking details are as under:

Guest Name - Mr. C V Viswanathan
Travel Date - 19/10/09
Flight no IT 3727
Ticket issue date - 10th August'09
Kingfisher Reservation code - FMPJSE
Ticket no. 0902165818008
Total Fare - Rs.3479/-

I received an SMS from Kingfisher Airlines on 17/10/09 at 20:55:22. The message was as under:
Quote
Dear Guest, we regret to inform you about the cancellation of your flight 3727 AMD-HYD on 19/10/09. Please call 18002093030 for details.
Unquote

Since my father had to be in Hyderabad on 19/10 to meet some family exigencies, this last minute cancellation of flight by Kingfisher airlines created lot of confusion and mental stress to my father who is 78 years old. It was very very difficult for him him to run around looking for an alternate flight at the last minute.

I was travelling from Allahabad to Delhi via Indian Airlines IC-7801 on 22/01/09 at 16.15 hrs and arrived Delhi. I had another flight from Delhi to Kolkata via Air India AI-102 at 19.15 hrs.